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Line managers play a very important role in all organisations. They make sure that their teams meet, or exceed, their personal and professional objectives while caring for their health and wellbeing.
Day to day people management motivates individuals, improves productivity, increases employee engagement and promotes a healthy workplace culture. Investing in your employees and taking the time to manage them effectively will ensure the success of a business. It’s the right thing to do.
Failure to recognise the importance of people management and its influential role will result in poor productivity levels, high staff turnover and can even damage a brand’s reputation.
The role of a line manager
An exemplary line manager will take time to get to know every member of their team and inspire them to continually develop to fulfil their potential and achieve their aspirations.
Knowing your team: The importance of small talk
There are many qualities and traits that make up a good line manager – we’ll look at these later in the blog – but the key element to being successful is to get to know your team members on an individual level.
Only by speaking with your team members regularly can you identify what makes them unique. Do you know who in your team has children or grandchildren? Do you know who possesses fantastic creative skills? Do you know what they need to feel supported? Do you know if any of your workforce are experiencing issues at home?
If not, then you are unlikely to know how to support them or know what rewards would really make a big difference to their lives.
Personal crisis or just an off-day?
Supporting an individual when they are experiencing a personal crisis will be easier, and less stressful, if you know the employee well and have built a trusting relationship.
Any line manager would hope that a team member could approach them in the first instance if they were going through a difficult time, but this cannot be guaranteed.
When there is a close relationship between manager and employee, the manager will recognise when something is very wrong and when an employee is just having an ‘off day’.
If you do witness a change in behaviour you must call a one to one meeting as soon as possible to ask if there is anything they need help with.
The traits of a good line manager
We know that success lies in understanding the individuals that you manage, but let’s look at some other key traits that make a great line manager.
There are many things a line manager can do to ensure that their teams remain engaged, have a sense of belonging and feel valued. Here are some steps every line manager should take:
To find out more about your workforce we recommend that you hold regular one to one meetings with individuals, use the data you hold in your HR Management Systems and combine this with an employee engagement survey.
We’re Here To Help
If your organisation would like to learn more about employee engagement strategies, HR management systems or need help with a people management issue please get in touch with our team of HR professionals on 0161 941 2426.
“"We have worked with P3 for over 3 years and have found the service we have been given to be invaluable. As a growing organisation, the HR element was taking up more and more of the Board's time. HR are always present at our Board meetings and the time we have saved ourselves allowing this key business function to run smoothly, efficiently and as it should do has paid huge dividends for our growth and our staff retention. Our people and culture have not looked back since we made this decision. "”
Confident managers with the expertise to positively influence and motivate employees are incredibly valuable to any organisation. They can help increase staff retention, boost engagement levels, and maximise productivity. Not only do effective;
There are lots of reasons why many of us are choosing to work for longer. We enjoy better health, we love having purpose in our lives and, as workplaces embrace diversity and;
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